Terms & Conditions

Effective Date: April 14, 2025

Welcome to Udeck IT Services Pvt. Ltd. ("Udeck Services", "we", "us", or "our"). By accessing or using our website (udeckservices.in) and services, you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully before using our services.

If you do not agree to these Terms, please do not use our website or services.

1. Acceptance of Terms

By accessing our website, placing an order, or using any of our services, you confirm that you are at least 18 years of age, have the legal authority to enter into a binding agreement, and accept these Terms in full.

2. Services

Udeck IT Services Pvt. Ltd. provides a range of IT solutions including, but not limited to:

• Website Design & Development
• Mobile Application Development
• Custom Enterprise Software Development
• Cloud Migration & Management
• Digital Marketing & SEO
• IT Consulting & Strategy
• Cybersecurity Solutions
• AI/ML Solutions & Data Analytics
• IT Training & Certification Programs

The specific scope, deliverables, timelines, and pricing for each engagement will be defined in a separate Statement of Work (SOW) or Service Agreement signed between the parties.

3. User Obligations

As a user of our website and services, you agree to:

• Provide accurate, current, and complete information when requested.
• Maintain the confidentiality of your account credentials.
• Not use our website or services for any unlawful, fraudulent, or malicious purpose.
• Not attempt to gain unauthorised access to our systems, servers, or databases.
• Not transmit any viruses, malware, or other harmful code through our platform.
• Comply with all applicable laws and regulations in your use of our services.

4. Intellectual Property

All content on this website — including text, graphics, logos, images, software, and design elements — is the intellectual property of Udeck IT Services Pvt. Ltd. or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.

Client Deliverables: Upon full payment, ownership of custom-developed deliverables (code, designs, content) as specified in the SOW will transfer to the client. Third-party components, open-source libraries, and Udeck's proprietary frameworks remain the property of their respective owners and are licensed for use, not transferred.

5. Payment Terms

All payments are processed securely through Razorpay. By making a payment, you authorise us to charge the specified amount to your selected payment method.

• All prices are quoted in Indian Rupees (INR) unless otherwise stated.
• Applicable taxes (GST) will be added to all invoices as per prevailing rates.
• Payment milestones and schedules will be defined in the individual project agreement.
• Late payments may attract a late fee of 1.5% per month or the maximum permitted by law.
• Udeck Services reserves the right to suspend services in case of non-payment.

6. Confidentiality

Both parties agree to keep confidential all proprietary, technical, and business information shared during the course of the engagement. This obligation survives the termination of the service agreement for a period of 2 years.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Udeck IT Services Pvt. Ltd. shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages.
• Loss of profits, revenue, data, goodwill, or business opportunities.
• Damages arising from third-party services, integrations, or external platforms.
• Interruptions or delays in service caused by factors beyond our reasonable control (force majeure).

Our total liability to you for any claim arising from these Terms or our services shall not exceed the amount you paid us in the three (3) months preceding the claim.

8. Warranties and Disclaimers

We provide our services on an "as is" and "as available" basis. While we strive for excellence, we make no warranties — express or implied — regarding:

• Uninterrupted, error-free, or completely secure operation of our services.
• Fitness for any particular purpose beyond what is expressly agreed in the SOW.
• Accuracy or completeness of any third-party data or integrations.

9. Termination

Either party may terminate a service agreement by providing written notice as specified in the project contract. Upon termination:

• All outstanding payments for work completed become immediately due.
• Work-in-progress deliverables will be handed over pro-rated to payments received.
• Refunds, if applicable, will be governed by our Cancellation & Refund Policy.

We reserve the right to immediately suspend or terminate services if a user violates these Terms without prior notice.

10. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

Before initiating any legal proceedings, the parties agree to attempt in good faith to resolve disputes through mutual negotiation. If unresolved, disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of the revised Terms.

12. Legal Information

13. Contact Us

For questions or concerns about these Terms, please contact us: